The career trajectory for most coaches is more or less similar when they enter the industry. In such a scenario, how does one stand out? One primary thing you need to do, before you work on those sales and marketing skills, is to hone in on and upgrade your coaching skills so that you can actually get your clients the results they are looking for.
A skilful coach doesn’t see themselves as experts who can fix all problems or provide the answers to all issues their clients bring up. Instead, coaches play a supporting role in the client’s journey of self-reflection & self-learning. So, to ensure that the path is as seamless as possible, a life coach needs a certain set of skills and techniques to fall back on. Let’s take a look at some important ones.
Empathy is a very important skill that every coach must cultivate in their professional life. A skilful coach can make of use of empathy so that they can connect with their clients better without any pre-conceived judgement or to fulfil their own personal agenda for their client. By cultivating empathy, coaches can gain their clients’ trust, which is crucial to help the client open up more in the course of the coaching journey.
Curiosity is a critical skill that every coach will benefit from. Curiosity allows you as a coach to step back from your current set of beliefs and connect with your clients from a place of objectivity. It is important to understand the client’s life experiences and perspective as they are the building blocks to understanding where they’re coming from and what’s important to them.
Being curious will enable you to see new options and alternatives, and further, you will be able to dig deeper and unearth hidden things that might not be evident otherwise. When you’re operating from a place of curiosity, you are able to collect the information the client is providing you in the purest manner, without painting it with your own perceptions and projections.
Ability to Recognize Strengths
A proficient coach should be able to help their clients find their strengths. Even if the client is unable to recognize them, it is up to the coach to help them understand themselves better. By working on these strengths, coaches can help clients find their true potential and learn to create new opportunities for their growth and development.
Asking Open-Ended Questions
We all generally approach a problem wanting to solve it, but sometimes there can be more to the problem than meets the eye. That is why keeping an open-minded approach while speaking to your clients is going to serve you well. Asking open-ended questions can help exactly with that. For example, asking your client questions like, “If there were no constraints and anything was possible, what action would you take now?’ is open-ended and allows the client to fill in the blanks their own way, as opposed to a question like “Would you like to move forward or stay where you are?”, which is close-ended and leading in nature and should be avoided at all costs.
Practicing Detached Involvement
It is extremely important that a coach understands the importance of detaching their personal worth from the goals, aspirations and results of the client. This means that while you try your best in your coaching efforts, you do not get overly involved in your client’s life or attach your own self-worth to their success or failure.
As a coach, your job is to apply your skills and expertise to ensure the client’s progress and growth, but at the same time it is important to remember that they may not achieve the results that they are looking for. This may either circumstantial or because of lack of efforts being put in by the client. Whatever the reason may be, practicing a sense of detached involvement equips you to put in the appropriate amount of energy and effort without getting excessively immersed.
Ability to Pick Up on Subtle Communication
Listening is only half of the communication equation. A skilled coach would need to listen for both text and subtext of what the client is saying – this includes eye cues, breath, and body language, which are all non-verbal forms of communication. Sometimes clients say something but their body language could be implying something else completely, so a skilled coach would need to have the ability to catch those cues and bring it up in a manner that is gentle, in order to avoid making the client defensive.
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Having covered some important skills that you need to master as a coach, let’s take a look at some coaching techniques that can support your coaching engagement with your clients. Every coach will have their own set of coaching tools that they use with their clients, so this is not an exhaustive list by any means. These are some commonly used ones that we think will be relevant for many different scenarios that may come up during a coaching engagement.
The Wheel of Life
A prominent coaching tool that is used by numerous coaches is the Wheel of Life. Every once in a while, life can become a little cumbersome and it might become difficult to ascertain what exactly is stopping one from living their best life.
Whether one’s personal satisfaction comes from professional recognition or from spending time with their family and friends, the Wheel of Life is an important coaching technique that lets coaches figure out the areas in the client’s life that they are not entirely satisfied with. Once the clients pinpoint the satisfaction levels in the wheel (which contain different elements like health and fitness, relationships, career), both the client and coach can gain a deeper insight into things that need attention and chart the path forward accordingly.
The Life EKG
If your client is unsure of where they are or wish to be in life, a good technique that a life coach can use is the Life EKG. This coaching tool is designed to help coaches understand the highs and lows in their client’s life while helping them gain a better understanding of their values and strengths. To use this tool, all that’s needed is a blank piece of paper and a pen.
Just draw a horizontal line on a paper and ask your client to map their life chronologically. Don’t be intimidated as your client will not have to map their entire lives. Instead, simply ask them to pick the top three highs and lows of their life. After this, ask them to tell you why these are such pivotal moments in their life. Hearing their answers will give you a chance to analyse their life outlook while at the same time prevent the lows from happening again.
One of the best coaching tools for gaining perspective and self-awareness is a reflective journal that coaches must encourage their clients to keep, right from the beginning of their coaching journey. Additionally, journaling is a great coaching technique as it enables coaches (and their clients) to assess and validate emotions.
The ‘Three Good Things’ Gratitude Exercise
Rumi once said “wear gratitude like a cloak and it will feed every corner of your life” and thus, it is no wonder that the Three Good Things exercise is said to promote overall well-being of an individual. This is also a great alternative if your client wants to start journaling but does not know where to start; they can do the Three Good Exercises, where they write about three good things that happened to them during the day, every day.
It can be something as small as a smile from a stranger to something as big as a professional milestone. Following this technique regularly with your clients will help them become more positive and empowered, especially in the long run.
The GROW Model:
The four alphabets in the GROW model stand for: Goals, Reality, Options and Will. The first step in the GROW model is knowing what Goals your client wants to achieve. While this might seem simple enough, it is important that coaches ensure that the goals their clients choose are realistic, acceptable, and measurable.
The second step in the GROW model is Reality and can be summed up in a single question: What’s the actual situation of your client? Remember, this is a journey, and for your client to reach their goals, they need to know their current position as well as where they want to be in the future. In this situation, the role of coach is to help the client start a process of self-evaluation, aiming to identify the obstacles that are stopping them from achieving these goals. The third stage in the GROW model is about overcoming Obstacles. Once the client identifies the obstacles in their life, a coach can help them overcome them with helpful suggestions and ideas. The last and final stage in the GROW model is Will of the client – to understand what the client is willing to do in order to achieve the goals, which is what the coach will help with by partnering with the client to come up with actionable steps to convert their dreams into reality.
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We know that being a life coach is no easy feat. So, while anyone can research the basic principles of coaching, it is the use of skills and techniques that enables a coach to empower their clients at any stage of their life.
So, whether you choose to use this blog post as a reference point for your next client or simply wish to learn some new life coaching techniques, we hope that these points will be great additions to help you expand and improve your coaching expertise.
- What techniques do life coaches use?
Life coaches are trained to make use of powerful and effective tools that can change the direction of their client’s lives and keep them on the path of continuous growth, prosperity and expansion. Some effective life coaching techniques that they use are as follows:
- Open-ended questions: A coach always ask open-ended questions so that their clients can enter new areas of thought and are not bound by specific solutions.
- Neuro Linguistic Programming (NLP): A coaching technique that helps clients manage their stress levels, improve their communicative skills and break negative patterns in thought and behaviour, Neuro Linguistic Programming works with verbal and non-verbal responses of the client to help root out the problem and establish pathways for better habits and behaviours. This technique has been effective in treating phobias, depression, and even learning disorders.
- Positive Affirmations: One of the techniques that life coaches use to change the life and thought patterns of their clients is positive affirmations. Often utilized by life coaches to help their clients integrate more positivity into their lives, positive affirmations also help to change their outlook to the problems that they face.