Coaching.com, is one of the most popular digital platforms in the market. But is it the best choice for you, as a coach, to elevate your coaching practice or should you explore a more advanced, efficient solution to develop, manage & scale your business?
As a coach, selecting and staying with the right platform to manage your practice is crucial. Coaching.com offers a comprehensive suite of tools designed to streamline your operations and enhance client engagement.
In this review, we’ll delve into its features, pricing, and user feedback and explore an alternative to assist you in making an informed decision.
What is Coaching.com?

Coaching.com is a popular coaching management solution that offers a range of features aimed at streamlining your coaching operations, such as calendar management, self-scheduling, invoicing, and content sharing. It’s designed to cater to both individual coaches and large coaching companies, with scalability as a key focus.
The platform’s cloud-based nature ensures accessibility across devices, eliminating the need for installations or specialized hardware. Its Coaching Marketplace allows you, as a coach, to create professional profiles, attract potential clients, and showcase your expertise. This marketplace serves as a direct connection between you and your clients, facilitating easy discovery and scheduling of services.
Coaching.com integrates with WBECS, an annual summit providing access to industry leaders, workshops, and advanced coaching strategies, making it a resource for continuous education and career enhancement.
However, it’s worth considering whether Coaching.com aligns with your specific needs. Some users find the platform challenging to navigate initially and encounter difficulties during setup. Additionally, it’s premium pricing and occasional customer support concerns may influence your decision.
Throughout the blog, we will find out whether Coaching.com strikes the right balance of features, usability, and cost for your coaching business. This is a question worth reflecting on before making your choice.
Features of Coaching.com
Coaching.com provides a range of functionalities, listed below, tailored to meet the diverse needs of coaching professionals :
- Custom branding: Personalize the platform with your brand’s colors, logo, and themes, ensuring a consistent and professional client experience throughout their journey unlocked at Pro and Premium tier plans.
- Integrated calendar and scheduling: Sync effortlessly with Google Calendar, iCal, and Exchange to manage your appointments. This integration enables your clients to book sessions based on your availability, reducing no-shows.
- Billing and invoicing: Simplify financial processes with automated billing and payment processes through a Stripe integration, allowing you to focus purely on coaching without worrying about invoices.
- Video conferencing: Conduct high-quality coaching sessions directly through the platform’s option of integrating with video conferencing tools such as Zoom, Teams and Google Meet.
- Content sharing: Upload and share session materials, resources, and homework assignments securely and easily with your clients through the library with the availability of creating folders too, for boosting a resource-rich coaching environment.
- Client management: Coaching.com’s client management system lets you create detailed profiles, track session progress, and securely store documents, ensuring streamlined and personalized client support.
- Goal setting and progress tracking: Collaborate with clients to set personalized, actionable goals and monitor their achievements over time, keeping them motivated and aligned with their objectives.
- Session notes: Take detailed notes during sessions and store and share them securely within the platform, making it easy to review and prepare for future engagements.
- Client portal: Offer your clients an intuitive dashboard where they can self-schedule sessions with you, access and download shared resources, chat and overall monitor progress in one convenient location.
- Forms and assessments: Create custom forms and assessments to collect valuable insights with text, single-choice dropdown and multiple-choice questions, helping you tailor coaching strategies and measure client progress effectively.
- Practice management reports: Generate comprehensive reports, including financial summaries, session details, engagement insights, and coach activity metrics to analyze and improve your practice.
- Engagement automation: Automate follow-ups, reminders, and check-ins, maintaining consistent engagement through automated notifications, saving time on repetitive tasks and spending more time on what you do best – coaching.
- Mobile accessibility: Access all platform features on the go through a dedicated mobile app, ensuring you can manage your coaching practice from anywhere.
These features are designed in a way for you to manage your coaching business efficiently while delivering a better experience to your clients.
Pros and Cons of Coaching.com
Coaching.com is a comprehensive platform designed to assist you in managing your practice efficiently. Below is a table summarizing its advantages and disadvantages:
Pros | Cons |
Comprehensive feature set: Offers tools for appointment scheduling, billing, invoicing, program management, session notes, and content sharing, serving as an all-in-one platform for your practice. | Learning curve: Some users report that the platform can be complex and not entirely user-friendly, requiring time and effort to learn its functionality. |
Customizable branding: Allows you to customize the platform’s appearance to align with your brand identity, enhancing professionalism. | Technical issues: Users have experienced technical problems, particularly with calendar management and billing functionalities. |
Scalability: Suitable for solo coaches, coaching companies, and larger enterprises, with various high-pricing plans to accommodate different needs. | Customer support concerns: Some users have expressed dissatisfaction with the responsiveness and effectiveness of customer support. |
Client portal: Provides a client-facing portal where your clients can schedule appointments, access resources, and track progress, enhancing client engagement. | No video hosting: It does not offer native video hosting capabilities, which may require you to use external platforms for video content. |
Integration capabilities: Integrates with tools like Google Calendar, iCal, Exchange Calendar, and Stripe for payment processing, and streamlining operations. | High Cost: While offering a free plan, most of the required and advanced features are available in higher-priced tiers, which may be a concern for budget-conscious users. |
Now, let’s also find out what the users have to say about Coaching.com in detail.
Related: The Ultimate Guide to Finding the Best Coaching Management Software
Coaching.com User Reviews

Users have appreciated the user interface and customer service and have also talked about its learning curve and difficulties in reporting. The selected reviews listed below give you an idea of the strengths and weaknesses of Coaching.com.
“One of the aspects of this program that I find most interesting is that it allows you to track customers, verifying progress in meeting their goals. For this, it has a very useful tool: reports detailing the progress and achievements of each client in time, facilitating the evaluative work of the coach. It is a system that is not totally user-friendly and requires study and practice, but once you learn of its functionality and operation, it is no longer cumbersome to work with this program.” – Capterra
“The software doesn’t just help organize your clients and engagements; it encourages good habits and provides a framework that helps you run a better coaching business.” – Getapp
“The features we utilize most are adding out coaches to the platform, utilizing the custom roadmaps, adding in our own resources and forms, the hyperlinks that we can insert into the tasks in the roadmaps, and the ability to have our coaches mark their sessions complete in real-time. We also use the downloadable CSV files to pull reports. Sometimes the reporting is not that easy to work through.” – Capterra
“I liked having billing/payments and scheduling on the same platform. But making my clients set up their own log-in and master the software made me very quesy.” – Capterra
“The product is easy to use and customizable to the organization, which I really appreciate. The UI is intuitive and many of the features are helping us enhance our coaching practice and better measure ROI. The biggest selling point for us was that this product is vendor-agnostic. They integrate all coaching from across any vendors into one place for organizations to efficiently manage their coaching practices. While this is the most advanced platform of this kind that I have personally seen, it is not perfect yet. The product is still growing and continues being enhanced with each new update.” – Capterra
Pricing and Target Audience
Coaching.com was founded in 2012 in the U.S. (San Diego), and it offers various pricing plans to accommodate the different needs of diverse coaches and organizations:
- Two-tier plans: As a coach, you can become a pro or a premium member for $157/month and $197/month, respectively.
- For businesses: Scalable plans are available from a Starter plan at $0/month, a Pro plan from $138/month and a Premium plan from $286/month, all with 2 active coaches with custom options to support coaching companies.
- For enterprises: Custom pricing is offered for large organizations seeking advanced management solutions, discussed upon request.
The platform is suitable for professional coaches, coaching companies, and organizations needing a complete coaching management solution. It may not suit users seeking extensive customization or a simpler interface and having a tighter budget.
Simply.Coach: The $9 Alternative to Coaching.com!
While Coaching.com offers a robust set of features, it’s essential to consider a strong alternative such as Simply.Coach to ensure the best fit for your specific needs:
Feature comparison
Feature | Coaching.com | Simply.Coach |
Pricing | Become a member at $157/month or $197/month. | Starts at $9/month |
Ratings | Capterra: 4.3 Software Advice: 4.3 | G2: 4.8 Capterra: 4.7 GetApp: 4.7 Software Advice: 4.7 |
Total reviews | Capterra: 14Software Advice: 14 | G2: 105 Capterra: 34 GetApp: 34 Software Advice: 34 |
Ease of use | Users report a steep learning curve and complex navigation. | Praised for its intuitive and user-friendly interface. |
Contracts & invoicing | Lacks e-signature capabilities for contracts; transaction fees apply to payments. | Offers downloadable e-signed contracts; no additional transaction fees. |
Stakeholder integration | Not available | Allows onboarding of external stakeholders for feedback and 360º surveys. |
Compliance | GDPR compliant | HIPAA, SOC2 and GDPR compliant |
Billing and payments | Stripe integration for invoicing. | Broader invoicing options with Stripe integration, Google Pay, Apple Pay and all major cards. |
Platform Offerings | BrandingCalendar integrationAppointment schedulingBilling & invoicingContent sharingProgram managementGoal settingSession notesChatFormsReportsEngagement AutomationMobile appClient portalWhite-label solutions and customizationCoaching marketplaceMentor/coach matching | Client management features:Goal trackingFormsReportsStakeholder integrationAction plansCoaching programsCoach matchingNudgesScheduling Note-takingClient workspaceResource libraryTeam engagementsBusiness management features:Journeys (customizable program templates)Subscription & session packagesShowcase page (branded landing page)ContractsInvoicing & paymentsEmail integrationContact managementProspect managementEmbedded video conferencingDevelopment log |
User feedback
Users have noted that Coaching.com can be overwhelming to set up and navigate, with some describing it as “complicated for me as a solo coach to master.” Additionally, there are concerns about glitches and the platform’s reliability.
In contrast, Simply.Coach is commended for its clean and intuitive user interface, making it accessible for both individual coaches and larger practices. Simply.Coach has also garnered numerous awards and recognitions, underscoring its excellence as a digital coaching platform. These accolades, based on client reviews from platforms like G2 and Capterra, highlight the platform’s impact on the coaching community.
A key factor contributing to these honors is Simply.Coach’s exceptional customer service. Users frequently commend the platform’s support team for their responsiveness and dedication. For instance, a reviewer noted, “The customer service is the best I’ve ever experienced. Responses are timely, it’s always a yes or we work to a solution, and a lovely & talented team to work with.”
This commitment to customer satisfaction is further reflected in awards such as the G2 Best Relationship Fall 2024, which recognizes the ease of doing business with Simply.Coach and its quality of support.
By prioritizing user feedback and continuously enhancing its features, Simply.Coach not only meets but often exceeds the expectations of coaches, consultants, therapists, and trainers. This dedication ensures that users derive maximum value from the platform, solidifying its reputation in the digital coaching space.
Why Simply.Coach is the Best Alternative to Coaching.com?

When choosing a coaching platform, Simply.Coach emerges as a standout alternative to Coaching.com by offering an extensive suite of features designed for modern coaching needs. Here’s why Simply.Coach is the ideal choice:
Comprehensive client management
Simply.Coach excels in providing tools that streamline your entire coaching journey, ensuring both efficiency and impact.
- SMART goal-setting: Easily set and track Specific, Measurable, Achievable, Relevant, and Time-bound goals for clients.
- Client workspaces: Empower your clients to participate actively by tracking their own goals and progress through a client portal and real-time feedback.
- Automated check-ins: Automated periodic reminders keep your clients accountable without manual follow-ups, saving you time. Subtle, automated nudges to encourage your clients to maintain consistency in achieving their objectives.
Customizable forms & reports
Simply.Coach makes it easier for you to create personalized experiences and demonstrate measurable outcomes for your clients:
- Custom forms & templates: Design unique, branded forms for your client’s and coachee’s assessments, feedback, and exercises.
- Automated insights: Generate detailed, real-time reports to measure progress and coaching ROI.
- Stakeholder feedback integration: Collect input from managers, peers, or team members to gain a holistic view of client development.
Streamlined scheduling
Scheduling coaching sessions is hassle-free with Simply.Coach:
- Calendar and email integration: Sync with Google and Microsoft calendars for a seamless scheduling experience.
- Self-scheduling: Allow clients to book sessions based on your availability, saving time and eliminating back-and-forth emails.
- Time zone conversion: Simplifies global client scheduling with automatic adjustments for different time zones.
Enhanced collaboration & client engagement
Simply.Coach fosters an engaging and collaborative coaching environment:
- Shared resources: Easily share documents, videos, articles, and other content in one centralized repository.
- Client portals: Offer clients access to session notes, action plans, and shared resources, all in a single, secure space.
- Team coaching: Manage group coaching engagements effortlessly with tools for automated communication, scheduling, and progress tracking.
Built-in video conferencing
Simplify your online coaching sessions with integrated tools:
- Zoom, Google Meet, and Teams Integration: Conduct virtual sessions without switching platforms.
- Session notes & actions: Keep all automated session notes, data and actions connected directly to your session calls.
Data privacy & security
Simply.Coach prioritizes data protection, making it one of the most secure platforms available:
- SOC2, HIPAA, & GDPR Compliance: Guarantees your data meets global privacy and security standards.
- End-to-end encryption: Protects all of your client’s data during transmission and storage.
Resources for growth
Simply.Coach goes beyond coaching tools by offering professional development resources:
- Blogs, case studies, and guides: Access industry insights, best practices, and practical advice.
- Webinars and podcasts: Stay updated on trends and gain insights from coaching experts.
- Growth calculators: Optimize pricing strategies and forecast revenue with integrated tools.
By offering these features alongside many more, Simply.Coach not only matches but surpasses Coaching.com in usability, client engagement, and overall value at a lower price.
It simplifies workflows, enhances outcomes, and ensures that your coaching practice runs seamlessly, making it the ultimate choice for professionals like you who want to deliver exceptional results.
For more information, also read – Why Simply.Coach is the Best Life Coaching Platform for Your Business
Final Thoughts
Coaching.com is a robust platform offering a wide array of features designed to streamline coaching practices. While its features are appealing, it’s important to consider its drawbacks.
Coaching.com’s high cost is a major concern, especially if you are a solo coach or run small practices. Simply.Coach, a more affordable alternative, provides similar functionalities, like client management and analytics, at a fraction of the price (starting at $9). Additionally, Coaching.com’s setup process can be cumbersome, and its interface may feel overly complex for those seeking simplicity. Simply.Coach, in contrast, prioritizes ease of use and quick onboarding.
Customization is another limitation with Coaching.com, as it lacks flexibility in creating personalized coaching programs. Simply.Coach bridges this gap with customizable forms & templates, helping you stand out with tailored offerings.
For affordability, simplicity, customization, all in one package Simply.Coach is a strong contender. Nonetheless, it’s essential to consider your specific needs, budget, and the importance of factors such as user experience.
Exploring Simply.Coach as an alternative and comparing its broader set of features can help ensure you select the platform that best aligns with your coaching practice’s goals and requirements. Try Simply.Coach by scheduling a demo or signing up for a free 14-day trial to get hands-on experience for optimized management of your practice!
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About Simply.Coach
Simply.Coach is an enterprise-grade coaching software designed to be used by individual coaches and coaching businesses. Trusted by ICF-accredited and EMCC-credentialed coaches worldwide, Simply.Coach is on a mission to elevate the experience and process of coaching with technology-led tools and solutions.