Build a comfortable rapport with your client to help them open up more about their ambitions and challenges
Make use of the variety of coaching tools available to truly know your client and where they currently stand, so you can come up with an effective and quantifiable action plan towards their goals
Ask powerful questions to help your client identify their strengths as well as weaknesses in order to pave the right path
Let your client decide which area they want to focus on, and empower them to prioritise, set the agenda and the objectives
Allow your client to tap into their own experiences which will lead them towards sustainable growth and improvement
Don’t overload your client with too much information or expectations, instead ask them to list out a few areas that will have maximum impact and guide them accordingly