So I have been looking for a coaching platform for a while, I’ve been coaching for many years and prior to coming to Simply.Coach, I found another platform, it was pretty good, it was okay, it was wonderful but I was growing and they couldn’t sustain where my business was going. And when I found Simply.Coach, I used many platforms and tried before I decided on Simply.Coach and I love, love, love, love this platform.  

My number one reason for this platform is not really the platform itself, that’s number two but my number one reason for this platform is their customer service is A, I mean it’s A + +, it is stellar, so the platform is amazing, let me just be clear but what’s important about customer service is when I have a question about something that’s new and I’m using, I want to be able to connect with someone and them help me work through this and that’s exactly what they do. I mean, I have never had a response go unresponded to you, I’ve never had, I’m sorry, a question go unresponded to you, and I’m talking quick response times and follow up, to make sure I’m doing it right or that I’m okay and so that is made me using the platform, I mean, it’s just made it so much easier.  

When we talk about the platform itself, one of the things I love is that everything is one place – I can see all of my coachees there, I can communicate with them in one place, we have a shared space where we can have a conversation, this has really allowed me to coach at a higher level because I’m not doing a lot of back and forth via email and something’s getting lost or messenger but I have a place where we can connect and it’s been a game changer. My private journal inside Simply.Coach where I can keep my notes, pin things to the top, or remind myself of certain things is just, I mean it’s stellar, it’s absolutely amazing. Setting up my own content inside of Simply.Coach and using either my digital tools and being able to send it to the particular coachee that needs it without having to send all these different emails because everything is in one place. It’s organized, it’s beautiful, I have folders for certain things, like, it’s a coach’s dream to me like I love this place, I haven’t even used Simply.Coach to its full capacity, like really have not used to its full capacity so I’m excited because I can create journeys for my customers.  

Another thing I love about Simply.Coach is the automation. Being able to automate the pre-coaching form and the post-coaching form and I do a client impact assessment form and so being able to automate these things and giving nudges and reminders and I don’t have to worry about it, it’s amazing. 

I have had my clients’ engagements increase, at least 60 to 70% because of Simply.Coach. Like they’re more responsive, they’re more likely to follow through on things because they’re getting something and they’re getting these email reminders, and it is wonderful.  

I absolutely love this platform. I have had suggestions that they’ve responded to, they’re continually upgrading and increasing kind of what they’re offering.  

And I think you should try it out. I would definitely try it out, play around with and I think you’ll probably fall in love like I did. And so, you know, again my name is Monica and I hope you give Simply.Coach a try.