RISE Coaching’s Journey to Digitized Operations and Business Growth with Simply.Coach
RISE Coaching needed a platform to help the team improve efficiency and create a cohesive, structured coaching experience for clients.
Learn why they decided to go with Simply.Coach!
About RISE Coaching
RISE Coaching is a corporate health coaching company founded by Chris White, based in Tasman, New Zealand. The company’s mission is to help corporate high performers and leaders achieve their true potential by means of maximising their mental and physical health.
Find them here on LinkedIn.
What RISE Coaching Needed
RISE Coaching was looking for technology that would help them digitize their operations and streamline and improve their client experience.
They needed a digital coaching platform that could help them:
- Streamline their scheduling, digitally
- Manage clients’ goals and progress
- Create a centralized document repository
- Digitize client onboarding & collaboration
Solutions
Simply.Coach came in as the ideal platform to address RISE Coaching’s needs.
Scheduling
Simply.Coach’s scheduling tool allowed RISE Coaching improve time management with centralized session booking, granular availability settings, automated notifications, and easy rescheduling & cancellations.
Progress Tracking
Simply.Coach’s Goal Setting & Management functionality helped RISE Coaching digitize all clients’ goals and gather automated check-ins to be able to track progress on a regular basis.
The tool not only helped RISE Coaching improve their client experience but also added a higher level of professionalism to their coaching service delivery.
Resources & Surveys
A centralized resource repository and native survey creation allowed RISE Coaching to create standardization in their operations and further improve the client experience.
With Simply.Coach’s Shared Resources and Digital Coaching Tools features, they could build (and send out + gather responses from) custom surveys, have all their shared resources stored in one place for each client, and overall bring cohesiveness to their coaching journeys.
Contract Management
Having digitized contracts with e-signatures helped RISE Coaching work seamlessly with multiple clients, digitizing client collaboration right from the get-go. Executing a variety of contracts with enterprises and/or individuals became as easy as plug-and-play for the team.
Results and Outcomes
Better client experiences
The streamlined scheduling, digitized resources, and online coaching tools meant RISE Coaching could create beautiful client experiences targeted towards better outcomes.
Digitized Operations
Simply.Coach became a “one-stop-shop” for RISE coaching to conduct their business – from managing contacts to managing sessions, and everything in between & beyond.
- It enabled the company and the coaches to improve their time management, maximizing productive coaching hours
- It allowed the company to run surveys using in-built tools, effectively digitizing exercises, paperwork, and feedback loops
Increased Efficiency
Simply.Coach’s features and capabilities not only added to RISE Coaching’s technological infrastructure but also their profile, and became a point of attraction and engagement for new coaches – essentially helping them attract new coaches to work with the company.
Simply.Coach Moved the Needle
RISE Coaching was able to take their business online and expand it while bringing more value to clients. Simply.Coach helped:
- Improve operational efficiency
- Improve client experiences
- Increase coach sign-ups to grow the team