Customer Support Green Flags to Note When Choosing Coaching Software 

Features & functionalities are important when choosing coaching software, but customer support will make or break your user experience

A good platform will have multiple communication channels such as email, live chat, and phone support, and the team will respond in a timely manner.

Responsive communication

The support team should possess an in-depth understanding of the software's features, capabilities, and potential issues

Knowledgeable & skilled support team 

Look for coaching software providers that offer a wealth of user guides, tutorials, video demonstrations, and a well-maintained knowledge base.

Comprehensive self-help resources 

Look for reviews and testimonials that highlight exceptional customer support experiences.

Positive user feedback & testimonials 

Get all the details - read the blog post for more green flags!