3 Models to Evaluate Training Program ROI
Phillip’s ROI Model
Philip’s ROI model takes into consideration the ROI achieved from the program: the outcome vs the cost.
Impact Study
Here you evaluate training outcome by calculating ROI via business impact study.
It indicates impact on sales, marketing, client satisfaction, staff retention, etc. through the training.
Supervisor Assessment
For jobs where it’s difficult to isolate the impact of training, you can rely upon supervisor assessment.
Calculate the ROI using the standard formula:
ROI% = (Net Program Benefits/Program Costs) * 100
Check out our blog post for more models that help evaluate impact without quantified ROI!
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